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The ACSS is Recruiting: Salesforce Expert

08/24/2021

Terms of Reference - Salesforce Expert

Deadline for Applications: September 8, 2021

The Arab Council for the Social Sciences is looking for a Database/salesforce® expert to populate a CRM (customer relationship management) database for all its contacts, using salesforce®. The purpose of the role is to sync the CRM with the Council’s new website and its grants management system.

Responsibilities

  • Review and analyze current relevant Database systems used at the ACSS in order to develop a comprehensive understanding of the operation and the support database system integration requirements
  • Review and update the naming of the data fields between grants management system and salesforce® in order to create uniformity between systems
  • Review and update the syncing between the grants management system and salesforce®
  • Import legacy contact/applicant data into salesforce® database and hence properly populate the system
  • Consolidate any redundant fields or entities to eliminate variations and duplications/errors
  • Collaborate with the website provider to help sync the data between salesforce® and WordPress, set up API feeds for salesforce® data as needed for consistency across systems
  • Work together with the IT Officer and the Senior Communications Consultant to get the system up and running.
  • Create/update custom fields to match grants management system for proper consolidation
  • Participate in the development of the procedural manual for the system to safeguard system usage

Requirements

  • At least three years of proven experience working with salesforce®, salesforce® Certification preferred
  • A Bachelor's degree in Computer Science or related field
  • Working knowledge of Apex and Javascript
  • Strong attention to detail
  • Strong interpersonal and communication skills
  • Fluent in English and Arabic

Length of the consultancy:

Two months (40 hours a week)

Honorarium range: $1750 - $2220 (Mapped at Grade 4 Level 14 between Step 3 and 5 depending on experience

Location:

Working from the ACSS Beirut office.

Please submit a cover letter, current CV, and references by email to admin.hr@theacss.org. Only shortlisted candidates will be contacted.

Deadline for Applications: September 8, 2021

 

 

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