Terms of Reference - Salesforce Expert
Deadline for Applications: September 8, 2021
The Arab Council for the Social Sciences is looking for a Database/salesforce® expert to populate a CRM (customer relationship management) database for all its contacts, using salesforce®. The purpose of the role is to sync the CRM with the Council’s new website and its grants management system.
Responsibilities
- Review and analyze current relevant Database systems used at the ACSS in order to develop a comprehensive understanding of the operation and the support database system integration requirements
- Review and update the naming of the data fields between grants management system and salesforce® in order to create uniformity between systems
- Review and update the syncing between the grants management system and salesforce®
- Import legacy contact/applicant data into salesforce® database and hence properly populate the system
- Consolidate any redundant fields or entities to eliminate variations and duplications/errors
- Collaborate with the website provider to help sync the data between salesforce® and WordPress, set up API feeds for salesforce® data as needed for consistency across systems
- Work together with the IT Officer and the Senior Communications Consultant to get the system up and running.
- Create/update custom fields to match grants management system for proper consolidation
- Participate in the development of the procedural manual for the system to safeguard system usage
Requirements
- At least three years of proven experience working with salesforce®, salesforce® Certification preferred
- A Bachelor's degree in Computer Science or related field
- Working knowledge of Apex and Javascript
- Strong attention to detail
- Strong interpersonal and communication skills
- Fluent in English and Arabic
Length of the consultancy:
Two months (40 hours a week)
Honorarium range: $1750 - $2220 (Mapped at Grade 4 Level 14 between Step 3 and 5 depending on experience
Location:
Working from the ACSS Beirut office.
Please submit a cover letter, current CV, and references by email to admin.hr@theacss.org. Only shortlisted candidates will be contacted.
Deadline for Applications: September 8, 2021